The Complete Filmography

Senior Researcher

Netflix · Studio Insights, within Consumer Insights · supporting the Marketing Tooling team

A philosophy question about artwork turns into a three-season run.

• Owned the research on how members judge the quality of title artwork, clips and trailers, and synopses: the assets that fill the Netflix screen and help millions of members choose.
• Worked with creatives, product and data science to define what “quality” means, internally and to members, then fed the findings to teams building AI tools that automate asset creation.
• Helped shape the content in Netflix’s vertical video feed, including decisions on new content types that audiences won’t see for a little while.
• Ran 20+ mixed-methods studies on the internal tools and workflows teams use to launch titles, and built interactive dashboards for recurring CSAT surveys that gave stakeholders a baseline for annual roadmapping.
• Turned qualitative projects around in under a week using unmoderated tools and AI-assisted analysis.

• Content quality
• Feeds
• Mixed methods
• Internal tools
• AI

UX Researcher

Meta · Instagram Well-being

One year, billions of users, and a lot of time zones.

• Set research strategy for two teams of designers and engineers working on account access and scam prevention, redirecting the Safety team toward the problems hurting users most.
• Creator-focused qualitative research identified a new problem space and brought stakeholders across the company together around it, adding items to multiple roadmaps.

• Trust & safety
• Research strategy
• Qualitative

Senior Product Researcher, Logistics + Warehouse Automation

Shopify · 6 River Systems

Robots, warehouses, and the people who work alongside them.

• Lead researcher for 6 River Systems, a warehouse robotics company acquired by Shopify, running on-site research with warehouse workers at every level.
• Led contextual research on gamification for workers collaborating with robots, with a focus on worker well-being.
• Ran usability studies on the software around the robots: monitoring tools for operations teams and logistics data views for end customers.
• Established a research practice at a company that had none: a customer outreach system, rising customer participation, and growing demand for research from executives.

• Robotics
• Field research
• Logistics
• Building a practice

UX Researcher

Shopify · Shopify Fulfillment Network

From zero to one, then one to a thousand.

• Primary researcher on the creation and launch of Shopify Fulfillment Network, guiding target user segments, UX KPIs and feature needs as it grew from 0 to 1, then 1 to 1,000 merchants.
• Led concept testing, user interviews, surveys and competitive research that informed design and roadmap decisions, and partnered with UX teams on mockups, usability fixes and future-state designs.

• Ecommerce
• Logistics
• 0 to 1
• Concept testing

Designer and builder

Plott · Personal project · live in beta at YourPlott.com

A journaling app that will not make claims about you without evidence.

• Designed and built a cross-platform journaling app end to end, directing AI coding tools. An LLM turns free-text memories into validated structured data: people, places, life stages, personality signals and follow-up questions.
• Specified the analysis layer, including a rule that patterns across memories are only shown with concrete, countable evidence, to avoid unfalsifiable personality claims.
• Reviewed the codebase for privacy and security, and set consent for AI processing and encryption as launch requirements.

• Product
• LLMs
• React Native
• Privacy

M.A.Sc., Human-Computer Interaction

Carleton University

• Thesis on private, indirect touch input for VR and AR headsets. Built and evaluated Unity prototypes that use multi-touch marking menus on a smartphone, and designed controlled within-subjects experiments to test them.
• Teaching and research assistant (2017–2018): led a team of master’s students building a haptic wrist communication device, and taught tutorials in HCI, intermediate C++, Java data structures and game design.

B.A.Sc., Cognitive Science, First Class Honors

McGill University

• Honors thesis on reading emotion from the eyes. Created and validated a database of facial emotions. Semester abroad at the University of Glasgow.